Our Trainers

Paul Di Bucci

Paul Di Bucci

Expertise

MS Dynamics 365 CRM

MS Dynamics CRM On-Premise

Having worked in the Perth Microsoft Dynamics CRM industry since 2014, Paul has had a large amount of exposure to a variety of different business processes and systems involving Dynamics CRM versions since CRM 4.0.

Being a developer/consultant hybrid, Paul has been involved in a variety of customised solutions for Dynamics 365, playing different roles as required. These diverse roles have ranged from gathering requirements, to being involved in the discovery and delivery of CRM implementations from start-to-end, and developing integrations with other softwares such as MYOB and Microsoft Dynamics NAV.

Due to his Dynamics CRM developer background and experience, Paul is able to provide much needed insight into the feasibility of customisations and to deliver in-depth training modules incorporating the ins and outs of Dynamics 365 usage. Paul constantly strives to provide clients with the best Dynamics CRM user experience possible.

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Notable Achievements

Blackburne

Blackburne

Delivered user training and change management, day to day support of CRM system and updated reports (SSRS).

Easifleet

Easifleet

Provided marketing solutions for client communication involving Dynamics CRM and assisted in configuration for reporting requirements.

WACSSO

WACSSO

Oversaw the design and development of a new CRM implementation.

MSWA

Multiple Sclerosis Society of WA

Developed the testing procedures, scenarios and scripts for a client management system.

Certifications

Microsoft Certified Professional

Microsoft Dynamics Customisation and Configuration in CRM 2013

Bachelors of Science from Curtin University with a Major in Computer Science

Training Programs

 Microsoft Dynamics 365 CRM

Admin/Config of Dynamics 365

 On-Prem Dynamics CRM

Click Dimensions  Click Dimensions on Dynamics 365